Refund Policy
Version history maintained. Changes are reviewed and approved before publication, and clients are asked to re-confirm material changes.
Free trial
New workspaces receive a 7-day free trial with no payment details required, so you can fully evaluate AliraProject before paying. You are not charged unless you choose to subscribe.
Billing in advance
Subscriptions are billed in advance for each billing period (monthly or annual). Once a billing period has started, the fee for that period is payable in full.
Cancellations
You can cancel at any time through your account settings or via Paddle. To avoid being charged for the next billing period, you must cancel before your renewal date. When you cancel, your subscription will not renew and your workspace remains active until the end of the period you have already paid for.
No partial refunds
Because you can trial the Service free of charge before subscribing, we do not provide refunds or credits for partial billing periods, unused time, unused seats, or seat reductions made during a billing period.
Exceptions and how to request a refund
We may issue a refund at our discretion, for example where you were charged in error or the Service was materially unavailable. Nothing in this policy affects your statutory rights. Refunds are processed by our Merchant of Record, Paddle — visit paddle.net or contact Contact@adavissolutions.com.
Questions
If you have any questions about this Refund Policy, please contact us at Contact@adavissolutions.com.